![]() Real user, and synthetic monitoring of web applications from outside the firewall. No need to install and maintain additional software: web based help desk allows your customers to submit requests 24/7 from anywhere in the world. ![]() Real-time live tailing, searching, and troubleshooting for cloud applications and environments. Web Help Desk price starts at 376 per license, On a scale between 1 to 10 Web Help Desk is rated 4, which is lower than the average cost of Help Desk software. Monitoring and visualization of machine data from applications and infrastructure inside the firewall, extending the SolarWinds® Orion® platform. Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or. Infrastructure and application performance monitoring for commercial off-the-shelf and SaaS applications built on the SolarWinds® Orion® platform.įast and powerful hosted aggregation, analytics and visualization of terabytes of machine data across hybrid applications, cloud applications, and infrastructure. Here is our list of the seven best web-based help desks: SolarWinds Service Desk EDITOR’S CHOICE A cloud-based help desk platform that also has change management and system monitoring facilities. SaaS-based infrastructure and application performance monitoring, tracing, and custom metrics for hybrid and cloud-custom applications. Deliver unified and comprehensive visibility for cloud-native, custom web applications to help ensure optimal service levels and user satisfaction with key business services
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